Last updated: December 4, 2025
This Cookie Policy explains how BATEKO ("we," "us," or "our") uses cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy.
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They contain information about your visit and are used to remember your preferences, improve your browsing experience, and provide personalized content.
Cookies can be:
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
- First-party Cookies: Set by our website directly
- Third-party Cookies: Set by third-party services integrated into our website
2. How We Use Cookies
We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled:
- Authentication and security cookies
- Session management cookies
- Load balancing cookies
- CSRF protection cookies
Functional Cookies
These cookies enable enhanced functionality and personalization:
- Language and region preferences
- User interface customization
- Form data retention
- Live chat functionality
Analytics Cookies
These cookies help us understand how visitors use our website:
- Page view tracking
- User journey analysis
- Conversion tracking
- Error monitoring
Marketing Cookies
These cookies are used to deliver relevant advertisements:
- Interest-based advertising
- Retargeting campaigns
- Social media integration
- Campaign performance measurement
3. Specific Cookies We Use
Google Analytics
We use Google Analytics to analyze website traffic and user behavior. This helps us improve our services and user experience.
- Cookies Used: _ga, _gid, _gat
- Purpose: Website analytics and performance monitoring
- Duration: 2 years for _ga, 24 hours for _gid
Cloudflare
We use Cloudflare for security, performance, and reliability:
- Cookies Used: __cfduid
- Purpose: DDoS protection and content delivery
- Duration: 30 days
Live Chat
Our live chat feature uses cookies to maintain conversation history:
- Cookies Used: chat_session, chat_preferences
- Purpose: Customer support functionality
- Duration: Session or 30 days
WordPress (if applicable)
If you have a WordPress site hosted with us:
- Cookies Used: wordpress_logged_in_, wp-settings-
- Purpose: WordPress admin functionality
- Duration: Session or persistent
4. Third-Party Cookies
Some cookies are set by third-party services that appear on our website:
Social Media Plugins
Social media buttons and plugins may set cookies for sharing functionality:
- Facebook, Twitter, LinkedIn pixel cookies
- YouTube and Vimeo embedded video cookies
Payment Processors
When making payments, our payment partners may set cookies:
- Stripe, PayPal, or other payment processor cookies
- Fraud prevention and security cookies
Content Delivery Networks
CDN services help deliver our content faster:
- Cloudflare, Akamai, or similar CDN cookies
- Performance optimization cookies
5. Managing Your Cookie Preferences
Browser Settings
You can control and delete cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored
- Delete all or specific cookies
- Block cookies from specific sites
- Block all cookies
- Clear cookies when you close the browser
Popular Browsers
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
Opt-Out Options
You can opt out of interest-based advertising by visiting:
6. Impact of Disabling Cookies
If you disable cookies, some features of our website may not function properly:
- You may need to log in again for each visit
- Some forms may not retain your information
- Live chat functionality may be limited
- Personalized content may not be available
- Analytics and performance monitoring may be affected
Essential cookies cannot be disabled as they are required for the website to function.
7. Cookie Consent
By continuing to use our website, you consent to the use of cookies as described in this policy. You can withdraw your consent at any time by changing your browser settings or contacting us.
We may update this Cookie Policy from time to time. We will notify you of any significant changes via email or through our website.
8. Data Privacy
For more information about how we collect, use, and protect your personal data, please review our Privacy Policy. This Cookie Policy is part of our overall privacy framework.
9. Do Not Track
Some browsers have a "Do Not Track" feature that signals websites not to track user activity. Our website does not currently respond to "Do Not Track" signals, but you can control tracking through your cookie preferences and browser settings.
10. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through cookies or other means. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
- Email: [email protected]
You can also visit our Contact Us page for additional ways to reach us.